September 24, 2012

Mebiw –Free Chat Support for your eCommerce Site or Blog- Review

According to web marketing experts, adding a live support features in your eCommerce sites could increase your sales up to 30 percent. Basically, it will help customers to address their inquiries regarding the products that you are selling in a form of chat or an online call.

It depends on the eCommerce platform that you are using, there are lots of Chat Support plugins that you can easily integrate in your blog or site however, most of them has a  monthly or annual subscriptions fees.

If you want a free chat support, I recommend MEBIW it enables one-on-one chat assistance in real-time directly from your website.Free open source & easy to install inside your site whether you are using wordpress.org, blogger, prestashop, magento and other platforms that supports HMTL codes.


Main features:
  • Real-time chat (without page refresh)
  • Unlimited operators, chats, and users
  • Unlimited departments (groups of operators)
  • Priority queue of visitors
  • Localized to 10+ languages, unicode support
  • Runs on your server and domain
  • Easy-to-modify source code

Cons:
  • No leave a message feature
  • No Call, only chat
  • Only four choices of buttons

Pros:
  • Totally Free
  • Easy to Setup
  • Light & Fast
  • Can Manage Chat Support Employees
  • Multiple language support
  • More administration options you can found here

Download Mebiw here.Extract and upload the mebiw folder in your CPanel using ftp then, read the instruction before you install.